JFL Lost Up to $800,000 Weekly After Cyberattack, CEO Says No Patient or Staff Data Was Compromised - DataBreaches.Net

"The April cyberattack that crippled the Juan F. Luis Hospital 's electronic systems cost the facility between $750,000 and $800,000 a week, according to CEO Darlene A. Baptiste, who says the breach forced months of manual operations and delayed billing but did not result in any stolen patient or staff data. Speaking Wednesday during the hospital's "Conversations on Care: Community Dialogue" town hall, Ms. Baptiste detailed how the attack, which occurred on April 26, forced JFL offline for nearly five months and prompted a complete rebuild of its technology infrastructure."

"Ms. Baptiste said the hospital was unable to submit electronic bills for months, forcing staff to revert to manual paper billing and resulting in major cash flow delays. "We're thinking somewhere between $750,000 to $800,000 a week that's been lost," she said, before correcting herself to restate: "It's not lost. It's not readily accessible in real time, because we're not submitting our electronic bills in a timely manner.""

"The attackers gained access through two local servers, exploiting what JFL's IT team later described as an overlooked vulnerability. "We had everything guarded - the windows, the doors, everything was sealed. Everything was tested. But what happened? We had what we call a doggy door, and we didn't protect the doggy door, and they came into there," she explained."

A cyberattack on April 26 forced Juan F. Luis Hospital offline for nearly five months and prompted a complete rebuild of its technology infrastructure. The breach exploited an overlooked vulnerability in two local servers. Hospital staff reverted to manual paper processes for months, preventing timely electronic billing and creating major cash-flow delays. The facility estimates lost access to between $750,000 and $800,000 in weekly billing revenue while systems remained offline. No patient or staff personal data was taken. Leadership describes the intrusion metaphorically as a "doggy door" bypassing otherwise secured defenses.

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