Google replaced the Fitbit health app with a new Google Health app after months of beta testing. The update removed the older app’s health tracking and logging features and introduced a clinical-looking interface. Many users reported inaccurate sleep and workout tracking, along with errors, missing data, and hidden useful information. Reviews also criticized the app’s AI integration, including an AI health coach button that users felt should not be the primary action in a fitness app. Some users described receiving unwanted AI prompts without asking for them. The change led to hundreds of one-star reviews as Google attempted to respond with a roadmap.
"Google recently updated the Fitbit health app and replaced it with a new Google Health app. This new version of the app lacks all of the features of the Fitbit app, is reportedly buggy, and is stuffed full of AI features. Unsurprisingly, a lot of people who were happy using the Fitbit app for the last few years are now very mad, and are flooding the app store with negative reviews as Google tries to calm everybody down with a roadmap."
"On May 26, after months of beta testing and previews, Google officially killed the old version of the popular Fitbit app that let people track and log various health-related stats and data. Technically, this wasn't a sudden, unexpected change. For nearly a year now, Google has been preparing to make this switch. But for a lot of Fitbit users who aren't following Google's plans closely and are just normal people living their lives, when the update went live yesterday and swapped the old Fitbit app with the new, clinical-looking Google Health app, it was a complete shock."
"Many of the hundreds and hundreds of new 1-star reviews are complaining about inaccurate sleep and workout tracking, two of the most popular features of the old Fitbit app and some of the main reasons people buy wearable tech in the first place. That's no good. Others are complaining about errors, a layout that hides useful info, missing data and features, and of course annoying AI integration. Many reviews call out the fact that the biggest button within the app now is for the AI-powered health coach."
""Why is the biggest button on the screen for AI questions? You're a fitness app; the biggest button should be to add an activity. Stay in that lane," said a recent one-star review. Kotaku's own Rebekah Valentine woke up to discover the Google Health app suddenly providing her with unwanted and unasked-for AI"
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