"Amazon says the tool "provides 24/7 personalized health guidance based on your medical records." The company says Health AI can explain lab results, help manage medications, and book appointments for patients. Amazon also says it can "analyze images" but doesn't specify whether this means medical imaging or user uploaded photos."
"Use of AI tools brings up data privacy concerns, and Amazon says it follows HIPAA-compliant privacy and security practices. The company says that a user's conversations with Health AI are "not automatically added to your medical record." This of course implies the option to do just that. It also says the company doesn't sell members' protected health information."
"One Medical has a limited number of brick-and-mortar offices in major metros throughout the US, but the focus of the company seems to be telehealth services. These services are offered as part of an annual subscription, which is discounted for Amazon Prime members. This is only the latest investment Amazon has made in the healthcare space. In recent years the tech giant has begun same-day prescription deliveries in certain markets, and built vending machines for prescription drugs."
Amazon is integrating an AI assistant called Health AI into One Medical to offer continuous, personalized health guidance tied to medical records. Health AI can explain lab results, help manage medications, book appointments, and analyze images, though image type is unspecified. The tool is described as complementary to clinicians and recognizes when human clinical judgment is needed, but the scope of medical advice is unclear. Amazon asserts HIPAA-compliant privacy and security practices, says conversations are not automatically added to medical records, and claims it does not sell protected health information. One Medical focuses on telehealth and is offered via an annual subscription.
Read at Engadget
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