Adobe's Creative Cloud subscription model has sparked controversy since its 2013 launch due to its high costs for users, particularly affecting freelancers and small studios. The FTC has initiated an investigation into these pricing practices, unveiling problematic internal communications. In a recent announcement, Adobe revealed it will discontinue its Creative Cloud All-Apps subscription in favor of two new plans, which may further alienate its user base due to increased costs, despite promises of enhanced features like expanded AI capabilities.
Adobe's transition to a subscription model for Creative Cloud has raised concerns about affordability, especially for freelancers and small studios reliant on limited budgets.
The FTC's investigation into Adobe revealed troubling internal communications, including an executive's harrowing analogy of cancellation fees, highlighting the discontent amongst users.
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