
"That upgrade? A $5,800 carbon fiber hood with gigantic vents in the front marketed to provide "track-level cooling" to the flagship performance sedan. It turns out those vents provided no actual airflow and it resulted in owners demanding refunds for the entire cost of the car."
"The change, as originally reported by Chinese news outlet IT Home, adds electronically-actuated vanes that can open and close to adjust the airflow (and as a result, the car's downforce at highway speeds), sending air from the car's front grille through the vents when the owner puts the car in track mode, or automatically at speeds above 93 mph."
"This hood drama dates back to last May when owners first realized that the hood didn't actually provide the aerodynamic upgrade that Xiaomi promised. Owners took the automaker to court over claims of false advertising where a court in Suzhou, China ruled against Xiaomi and ordered it to pay damages to some owners."
Xiaomi faced significant backlash after owners discovered that the $5,800 carbon fiber hood upgrade on the SU7 Ultra featured decorative vents that provided no actual airflow despite marketing claims of track-level cooling. Owners demanded refunds and pursued legal action, with a Suzhou court ruling against Xiaomi for false advertising. Nearly a year later, Xiaomi implemented a solution: a three-hour upgrade adding electronically-actuated vanes that open and close to direct air through the vents when the car enters track mode or exceeds 93 mph. The company acknowledges potential minor range reduction at high speeds but expects minimal impact during normal driving.
#xiaomi-su7-ultra #false-advertising-lawsuit #hood-vent-upgrade #automotive-quality-control #consumer-dispute-resolution
Read at insideevs.com
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