Why Peloton is telling thousands of customers to get off their bikes

"If sweating it out on a Peloton helps you stay fit, be sure to see if you're affected by a major new recall from the exercise biker maker. Peloton issued a major recall for some bike models on Thursday, warning that the seat posts of affected models could break and potentially injure their users. The recall is based on three reports of seat post malfunctions, and in two of those incidents Peloton users were injured after falling off the bike."

"Though the number of incidents is very small, the recall applies to 833,000 units manufactured in Taiwan and sold in the U.S. The recall affects Peloton Original Series Bike+ units with model number PL02 and serial numbers that start with "T." The bikes were manufactured between December 2019 and July 2022 and were sold through Peloton, Dick's Sporting Goods, eBay and Amazon from January 2020 through April 2025."

""The integrity of our products and our Members' well-being are our top priorities," Peloton said in a statement provided to Fast Company. "We are taking this opportunity to make replacement seat posts available to all affected Bike+ users and we encourage them to contact us to receive the redesigned seat post as soon as possible." To find your bike's serial number, look inside the front fork, behind the front fork or behind the flywheel. Once you locate it, you can look up the serial number on Peloton's website to see that bike model's history."

Peloton issued a recall for certain Original Series Bike+ (model PL02) seat posts after reports that seat posts could break and cause riders to fall. The recall covers 833,000 units sold in the United States and 44,800 units sold in Canada, with affected bikes manufactured between December 2019 and July 2022 and sold from January 2020 through April 2025. The recall stems from three reports of malfunction, including two incidents with user injuries. Affected owners should stop using their bikes until receiving a replacement seat post. Peloton will provide redesigned seat posts free of charge and offers installation guidance and an instructional video; serial numbers can be located inside or behind the front fork or behind the flywheel and checked on Peloton's website.

Read at Fast Company