"Amazon is adding a new feature to Alexa+ that adds a conversational AI to Ring doorbells, letting users manage deliveries, turn down sales folks, and let family or friends leave a message when they are not around. Called Greetings, the feature helps Ring determine who is visiting your house based on their apparel, actions, and what they are holding, and responds accordingly. For example, if the system sees a person in a delivery uniform dropping off a package, it will respond based on your instructions."
"The feature adds settings that let you specify where delivery people can leave packages, and direct them towards water or snacks you might have kept out. If a delivery person needs a signature, Alexa can also ask them when they might return, and pass that message to the user. It can also handle sales reps or service vendors. You can set an instruction such as "If someone comes to the door trying to sell something, politely let them know we're not interested.""
"It goes without saying that the tech presents the risk of misidentifying people and responding inappropriately - if, for example, a friend works in logistics and comes to see you after work in their delivery uniform, Ring may, via Alexa, ask them to leave the package somewhere instead of letting them leave a message. Amazon says Greetings uses Ring's video descriptions to determine who the main subject in front of the camera is for generating responses, and it doesn't identify who the person is."
Alexa Greetings integrates conversational AI into Ring doorbells to interact with visitors, manage deliveries, deter salespeople, and let friends or family leave messages when residents are absent. The system analyzes visitors' apparel, actions, and items they carry to tailor responses and follow user instructions. Settings allow specifying where packages are left and directing delivery people to water or snacks. Alexa can ask delivery people when they will return if a signature is required and relay that to the homeowner. Users can create sell/no-solicitation instructions for sales reps or service vendors. The feature may misidentify people and respond inappropriately. Greetings uses Ring's video descriptions and does not identify who the person is. Compatible with Ring Wired Doorbell Pro (3rd Gen) and Ring Wired Doorbell.
Read at TechCrunch
Unable to calculate read time
Collection
[
|
...
]