"Switching to an entirely new technology is always a major challenge. The technology Indiegogo is currently working on was originally created for Gamefound - a slightly more "typical" crowdfunding platform. Its core assumption was that creators run a campaign to raise funds in order to bring a product to life. The technology expected that at least two weeks would pass between the crowdfunding campaign and the pledge manager phase - the moment when orders are finalized, new ones are added, and shipping addresses are collected."
"Ayaneo's campaign for its new Pocket AIR Mini retro gaming handheld. Ayaneo originally planned to begin shipping the handheld by the end of November, but because of "platform policy requirements," the company says it can't collect addresses for shipping until December 5th. Specifically, Ayaneo says it can't request to move the campaign into the Pledge Manager phase, where shipping addresses are collected, until December 2nd, and that request takes approximately three days to be reviewed."
Indiegogo will introduce an Express Crowdfunding format enabling creators to ship products while campaigns are still active. The change follows a migration to infrastructure built for Gamefound, which assumed a two-week gap between campaign end and the pledge-manager phase. The current process requires a pause before collecting shipping addresses and finalizing orders, producing delays for some campaigns. Ayaneo experienced postponed shipments because platform policy prevented collecting addresses until early December, delaying fulfillment. Express Crowdfunding is intended to remove the enforced wait, reduce review-related shipping delays, and should be available in early February.
Read at The Verge
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