The ANEF website, essential for residency procedures in France, is plagued with glitches, as detailed in a report by Défenseur des droits. This resource is crucial for applications related to residency cards, visa validation, and naturalisation, yet users report numerous issues like bugs preventing password resets and unfinished applications. Readers of The Local shared strategies to cope with these problems, recommending the disabling of translation and ad-blocking plug-ins to mitigate glitches, and emphasizing accuracy in document uploads by using the French version of the site.
"Don't use the English translation, French is more reliable," advised one reader, Liz Wright in Vienne. This is especially important for ensuring that you upload the correct document being requested.
At the end of 2024, the French rights organisation - Défenseur des droits - issued a report detailing the many problems that foreigners in France face when using the ANEF website.
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