Dairy Queen offers popular menu items but has notable shortcomings, particularly its burgers. A 2024 FACT study gave Dairy Queen an F for lacking transparency on animal welfare standards and antibiotic use in its beef and for numerous customer complaints about burger quality. Overuse of antibiotics in industrial farming can create antibiotic-resistant "superbugs," producing lower-quality meat and health risks. Dairy Queen’s "Chicken Welfare" page contains general, nonbinding statements and stops short of strict policies. Public-facing claims of serving high-quality hamburgers contrast with persistent customer dissatisfaction and unclear supplier standards.
In a 2024 study by the Food Animal Concerns Trust (FACT), Dairy Queen received a failing score - or "F" rating - for lack of transparency about its animal welfare standards and use of antibiotics in its beef, as well as for numerous customer complaints about burger quality. As FACT explains, "superbugs" are dangerous, antibiotic-resistant bacteria that affect livestock, leading to unhealthy, subpar quality meat.
Quasi-mission statements like "we expect our suppliers to comply with all applicable animal husbandry laws" and "[while] we do not support the routine use of medically important antibiotics, we believe sick animals must be treated appropriately" leave some conviction to be desired - and still say nothing about the chain's beef.
These superbugs are the result of industrial farming companies' overuse of antibiotics-a harmful cycle often stemming from raising livestock in cramped, inhumane conditions that breed illness, injury, and other ailments. The World Health Organization "strongly recommends ... complete restriction of these antibiotics for growth promotion and disease prevention without diagnosis."
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