"The quality of the chicken was sub-par to say the least; we would even rank many frozen chicken nugget brands over these poorly made "shnuggetz." The interior was a dense paste while the exterior was overcooked and slightly burnt. Worse still, the oil used to fry these chicken nuggets was long overdue for a change, so in addition to burnt chicken, we also got hints of onion ring. After one bite, we were very much done with them."
"First and foremost, users compared the nuggets to frozen, store bought nuggets and complained about how expensive they were. In fact, as one Redditor purporting to be a Sheetz employee shared, "I told my manager last night I don't think many people will be super happy about spending a premium on chicken nuggets they probably already have in their freezer.""
Sheetz operates a lengthy menu of prepared hot foods across select Midwestern, Northeastern, and Southern states. Fifteen Sheetz menu items were taste-tested and ranked based on quality, overall appeal, and novelty. The chicken shnuggetz finished last, failing flavor and texture tests despite available dipping sauces and seasoning dusts. The chicken meat was subpar, with a dense paste interior and an overcooked, slightly burnt exterior. Old frying oil added off-flavors resembling onion rings. Online customer commentary echoed similar complaints, comparing the nuggets unfavorably to frozen brands and criticizing the premium price.
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