"Britain's leading restaurant groups saw delivery sales rise by 3.6% year-on-year in November, according to the latest NIQ Hospitality at Home Tracker, powered by CGA intelligence. The figure is slightly above the UK's rate of inflation in November, which was set at 3.2% by the Consumer Prices Index from the Office for National Statistics. However, it is well below the Tracker's figure of 7.6% in October, and is the lowest growth since June."
""November's real-terms growth in delivery sales is welcome news for restaurants. However, it's clear that much of the extra revenue has come over from directly-ordered takeaways, and it's been powered by higher prices rather than extra volumes. "Growth is also unlikely to be covering the additional costs that have been imposed on hospitality over the last 12 months, with yet more tax burdens from the Budget to come."
Deliveries grew 3.6% year-on-year in November, marginally outperforming November CPI inflation of 3.2% but falling well short of October's 7.6% growth and marking the weakest increase since June. Takeaways and click-and-collect orders declined by 8.8% year-on-year, the worst performance of 2025 so far, leaving overall at-home restaurant sales flat (0.0%) for November. Including newly opened sites and newly enabled delivery/takeaway services, total sales were 6.1% higher than November 2024. Deliveries accounted for 13.4 pence per pound spent, while takeaways and click-and-collect accounted for 4.8 pence. Rising delivery revenues have been driven by price rather than volume and may not cover increased hospitality costs and looming tax burdens, creating pressures on profitability and risks of cannibalising dine-in visits.
Read at London Business News | Londonlovesbusiness.com
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