Milan-based BizAway has acquired Barcelona's Aervio, a company that specializes in AI solutions for business travel, to bolster its innovation and technical resources. Founded in 2016, Aervio's platform utilizes AI and NLP to simplify travel requests and improve the booking process. This strategic acquisition will allow BizAway to advance its platform while integrating Aervio's team into its Spanish offices. BizAway's leadership emphasizes a balanced approach that combines technology with human-centered customer service to meet the evolving needs of travelers and businesses alike.
In an ever-changing industry like business travel, artificial intelligence represents a key opportunity. However, we strongly believe that technology must go hand in hand with the centrality of the human factor...
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