Kaseya Connect 2025 showcased several significant product announcements, particularly focusing on cost reduction for overstretched IT teams. Dermot McCann, Kaseya's EVP and GM for EMEA and APJ, stressed the innovations, including the launch of Kaseya 365 Ops, which signals the platform's move towards AI to enhance efficiency. This update aims to improve ticket management and service quality for Kaseyaâs partners. The developments originate from Kaseya's global centers, underlining a collaborative global effort to innovate within their extensive product portfolio.
Kaseya is emphasizing the need for cost reduction for thinly spread IT teams, emphasizing innovation across their large portfolio during Connect 2025.
The biggest announcement was Kaseya 365 Ops, the first step toward leveraging AI for efficiency, focusing on workflow optimization and automation of repetitive tasks.
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