First-time experiences can turn competent individuals into novices, resulting in lost customers or missed deadlines. The learning process in high-stakes environments, such as aviation or medicine, emphasizes rehearsal under realistic conditions rather than theoretical knowledge. Proper training should include realistic contexts, immediate feedback, and opportunities for repetitive practice to ensure preparedness. Effective corporate training often lacks this element, as it relies on memorization and exposure rather than practical application in controlled environments.
First times carry hidden costs. They turn otherwise capable people into beginners in public. In some settings, that means a lost customer or a missed deadline.
High-stakes fields have always known this. Pilots rehearse engine failures on the ground. Surgeons practice on simulators and cadavers.
Safe practice is not a gimmick or a headset. It is an environment where people can do the real thing, or something close enough to it.
Safe practice has three parts: realistic context, immediate specific feedback, and repetition with variation.
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