"What tech options are available to ensure that your external partner training is easily accessible? How can you improve customer training ROI? Here's a brief overview of what's inside this guide by Rustici Software: Implementing A Customer Education Program: What is an Extended Enterprise training approach? Technical Considerations: Accessing Training: How your content is delivered, the importance of accurate and consistent information, and visibility into content usage."
"A Wide Variety Of Content Consumers: Extending the reach of your training is becoming more essential as product distribution channels continue to increase. Taking Training To Your External Audiences: How can you share content via proxy files versus handing off a downloaded version? Reaping The Benefits Of Customer Education Programs: Removing the friction of accessing training, ensuring training accuracy, gaining valuable business insights, and increasing the value of your training investment."
External partners such as customers, franchisees, distributors, and contract employees require accessible training resources to build critical skills and product knowledge. Organizations with extended enterprise partners often encounter content delivery roadblocks, including inability to access internal LMS accounts and manual revision and distribution of course packages after product updates. Technical options influence how content is delivered, the consistency and accuracy of information, and visibility into content usage. Strategies include defining an extended enterprise training approach, addressing a variety of content consumers, and choosing delivery methods like proxy files versus downloadable handoffs. Removing access friction improves training accuracy, yields business insights, and increases training return on investment.
Read at eLearning Industry
Unable to calculate read time
Collection
[
|
...
]