"It has been almost a decade since Amazon Prime first used a drone to deliver a package. Specifically, in 2016 the first aerial device was used to convey a package to a customer; in the years since then, the retailing giant has sought to refine and expand that process. That hasn't been without some issues, however, and a series of recent incidents has led the FAA to open multiple investigations into the drone delivery program."
"As Reuters's David Shepardson reported at the time, the FAA and the NTSB announced an investigation into two Prime delivery drones striking part of a crane. A spokesperson for the company told Reuters that Amazon had also looked into the matter and was "confident that there wasn't an issue with the drones or the technology that supports them." That isn't the only case of an Amazon drone crashing into something that it should not have."
"Based on a video of the incident that CNBC reviewed, the drone cut the cable shortly after lifting off post-delivery. In a statement released to CNBC, an Amazon representative noted that the incident had not resulted in a significant loss of internet for the wider community. "We've paid for the cable line's repair for the customer and have apologized for the inconvenience this caused them," the company's spokesperson said."
Amazon Prime began drone deliveries in 2016 and has worked to refine and expand that capability. A series of recent incidents has prompted the FAA to open multiple investigations into the drone delivery program. One incident in Tolleson, Arizona involved two Prime delivery drones striking part of a crane; Amazon stated that its internal review found no issue with the drones or supporting technology. Another incident in Waco, Texas involved a drone cutting an internet cable shortly after takeoff; Amazon paid for repairs and apologized, noting no significant internet loss for the wider community. FAA scrutiny may affect future operations as the program expands.
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