"The holiday season is in full swing, and for millions of shoppers around the world, that means deals are abundant. Some shoppers braved the crowds and cold weather for in-person deals on Black Friday and over the Thanksgiving weekend, while others have waited to shop from the comfort of their own homes on Cyber Monday. Stores around the world have either extended their Black Friday sales or incorporated new deals for Cyber Monday, but a major outage has rendered several shoppers without the ability to take advantage."
"Major e-commerce platform Shopify has experienced delays and outages on Cyber Monday, prompting angry messages from potential customers and business owners, as well as a statement from the company itself. Customers are able access stores and their corresponding websites, but merchants are unable to properly access the Shopify interface. "We're aware of an issue with Admins impacting selected stores, and are working to resolve it," Shopify said on Monday. "For the most up-to-date information, please refer to our status page at http://shopifystatus.com. Thank you for your patience.""
"According to DownDetector.com, over 4,000 online stores reported issues with Shopify on the morning of December 1. These numbers were repored across the United States, and similar numbers and reports emerged out of the United Kingdom. Shopify serves over five million customers around the world, and processed more than $300 billion in transactions in 2024 alone, per data from the United States Securities and Exchange Commission."
A widespread Shopify outage on Cyber Monday prevented many merchants from accessing the Shopify admin interface while customers could still reach storefronts. The interruption disrupted thousands of online stores, prompted angry messages from shoppers and business owners, and led some small businesses to seek refunds. Shopify acknowledged the issue, posted a notice directing users to its status page, and said engineers were working on a fix. DownDetector recorded reports from over 4,000 stores on the morning of December 1 across the United States and the United Kingdom. Shopify serves over five million customers and processed more than $300 billion in 2024.
Read at Men's Journal
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