Ingram Micro has faced significant technical issues since 10 p.m. yesterday, preventing partners from placing orders and customers from accessing services. Communication during this outage has been poor, leading to widespread frustration reflected on social media. Managed Service Providers are particularly affected as they cannot access critical systems needed to serve their customers. The outage appears to result in severe operational disruptions for many businesses. While the precise cause remains unclear, there are concerns regarding potential malicious activity, especially after reports of service center employees being sent home.
Ingram Micro is experiencing significant technical difficulties, rendering its websites and portals inaccessible since 10 p.m. yesterday, resulting in frustration for partners and customers alike.
Communications from Ingram Micro have been severely lacking, leading to customer complaints on social media platforms, with users reporting rejected emails and unreachable phone lines.
Major consequences are reported by Managed Service Providers, who are unable to serve their customers due to the inaccessibility of Ingram Micro's systems for software, hardware, and critical backup licenses.
Speculation abounds regarding the cause of the outage, with reports suggesting malicious activity may be a factor, as service center employees were sent home and instructed to turn off their laptops.
#ingram-micro #technical-difficulties #service-disruption #managed-service-providers #communication-issues
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