"On Monday, the company unveiled both its Super Bowl 2026 commercial and a significant policy change: Starting soon, all delivery and service fees will be eliminated for restaurant orders exceeding $50. Grubhub says this is a permanent offering aimed at putting more money back in customers' pockets amid challenging economic times. The company notes that delivery and service fees on orders over $50 usually average about $13 per transaction across food delivery apps."
"Grubhub's move to permanently eliminate fees on all orders over $50 stands out as a unique offer in the food delivery space. Neither DoorDash nor Uber Eats offers a permanent waiver of delivery and service fees on large orders. The delivery company, which was acquired by Marc Lore's Wonder Group in 2024, saw its monthly active users decline by 20% year-over-year in 2025, to 8 million, according to marketing intelligence firm Sensor Tower."
Grubhub will eliminate delivery and service fees on restaurant orders over $50, starting soon, and promotes the change in its Super Bowl 2026 commercial featuring George Clooney. The company calls the fee waiver permanent and notes delivery and service fees on orders over $50 average about $13 across apps. Competitors DoorDash and Uber Eats do not offer permanent fee waivers, relying instead on limited promotions or paid subscriptions with restrictions. Grubhub faces user growth challenges after a 20% year‑over‑year decline to 8 million monthly active users in 2025. Grubhub recently acquired Claim to add cash‑back rewards for restaurants and customers.
Read at TechCrunch
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