"With the holiday gifting season in largely the rearview, the time for giving-it-back is in full-swing. Retailers surveyed by the National Retail Federation and UPS subsidiary Happy Returns said they expect roughly one sixth of holiday purchases this year to be returned. But the nature of the holidays would ordinarily make it a little tricky to get a refund in the 30- or 90-day windows that are common in the retail industry."
"Amazon says it will accept returns until January 31 on most items purchased in November and December, but Apple-branded products must be returned by January 15. Normally the return period on Amazon purchases is 30 days, and the company says most purchases have at lease one free return shipping option. It also reserves the right to charge additional fees for items that are late, damaged, or need special restocking."
"Not included in this list is Costco, which has one of the most flexible return policies of any retailer, so an extension for the holidays wouldn't make much sense. At the same time, some retailers are increasingly charging fees for certain returns (especially on e-commerce orders) and carving out exceptions for certain product categories."
Retailers expect roughly one sixth of holiday purchases to be returned and have extended return windows to accommodate late gift openings. Major chains such as Amazon, Walmart, and Target allow holiday purchases made in November and December to be returned as late as January 31, with specific exceptions and earlier deadlines for certain brands or categories. Standard return windows typically range from 30 to 90 days, but some retailers are adding fees for certain returns, especially e-commerce orders, and carving out product categories that require special handling or restocking fees. Costco remains excluded due to an already flexible policy.
Read at Business Insider
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