SUSE's Sovereign Premium Support service targets European organizations seeking enhanced control over digital infrastructure. It positions SUSE as a European alternative to American providers in the digital sovereignty market. The service provides EU-based support engineers and ensures customer data is stored on EU networks, addressing regulatory requirements. Enhanced data privacy mechanisms include controlled access and encryption for troubleshooting data. There is growing demand for sovereign cloud solutions, with over 80 percent of European organizations currently using or planning to use them by 2025. SUSE's commitment to open-source principles supports this offering, aligning with increased concerns about reliance on American IT solutions.
SUSE Sovereign Premium Support provides named EU-based Premium Support Engineers and Service Delivery Managers specifically for European customers, ensuring all customer support data is stored on EU-located networks.
The service includes enhanced data privacy protections through controlled access mechanisms and a commitment to encrypt all data required for troubleshooting.
Over 80 percent of European organizations are either using sovereign cloud solutions or plan to implement them in 2025, reflecting the growing demand for such services.
SUSE emphasizes its deep European roots and global capabilities, enabling the company to deliver the control and resilience customers need over their data.
Collection
[
|
...
]