The Vernonburg Group's Digital Opportunity Index offers a specialized evaluation for broadband providers, focusing on their service to underserved communities. It scores providers based on five indicators, with significant weight on broadband availability in disadvantaged areas. The ratings categorize 15 publicly traded broadband providers into grades ranging from AAA to B, with no providers falling into the lowest category. Additionally, the index proposes strategies for providers to enhance services, including increasing digital training resources and improving website accessibility for non-English speakers.
The Digital Opportunity Index aims to quantitatively evaluate broadband providers' performance in serving rural, low-income, and Tribal areas, comprising 45 out of 100 points.
Traditional ESG indices are misaligned with the broadband industry’s main activities, prompting the creation of a specific evaluation metric for broadband providers.
The Digital Opportunity Index incorporates five key indicators encompassing broadband availability, affordability, digital skills, community outreach, and support for affordable devices.
Xfinity, Verizon, and AT&T deliver top-tier broadband services as reflected in their AAA ratings, signaling their commitment to improving access for underserved communities.
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