"Your company is heading into the biggest sales of the year, one of the busiest times of the year for online traffic, when a critical application goes down. The data center is buzzing, and teams are frantically trying to determine the problem and the right team to engage. Simultaneously, leadership is demanding a resolution as customers air their grievances on social media. The network, database, and application teams are all pointing fingers with no clear direction on the root cause or who to properly engage."
"This is where New Relic Digital Experience Monitoring (DEM) comes in, providing AI-driven insights through proactive UX optimization via capabilities like Engagement Intelligence and Session Replay. It gives you a holistic view of the estate that correlates Real User Monitoring (RUM), Synthetics, Application Performance Monitoring (APM), and Infra for a full-stack understanding. It also embeds observability directly into your workflows, with agentic integrations such as with GitHub Copilot, Google Gemini, and ServiceNow to provide rapid resolution and self-healing."
New Relic Digital Experience Monitoring (DEM) delivers AI-driven insights and proactive UX optimization through Engagement Intelligence and Session Replay. It correlates Real User Monitoring (RUM), Synthetics, Application Performance Monitoring (APM), and infrastructure to provide holistic, full-stack visibility. Agentic integrations with GitHub Copilot, Google Gemini, and ServiceNow embed observability into workflows for rapid resolution and self-healing. Placement as a Leader and position on the Completeness of Vision axis in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring validates the platform's approach. The platform addresses critical challenges such as overcoming siloed tools, forecasting digital experience degradation during peak traffic, and aligning teams and business objectives for high-volume events.
Read at New Relic
Unable to calculate read time
Collection
[
|
...
]