Automatic Feature Rollbacks with AWS and New Relic
Briefly

Automatic Feature Rollbacks with AWS and New Relic
"Feature flags allow builders to control how they will release new features and capabilities, separating a launch from a code deployment. Also, AWS AppConfig's kill switches allow instant rollback if something unexpected goes wrong. AWS AppConfig gets used at scale inside of Amazon, and its feature offerings reflect how AWS thinks about proper use of feature flags."
"Teams can underestimate the danger of changing configuration or feature flags. Similar to when an engineer says, 'I am just changing one line of code, it's no big deal,' a feature flag change can appear innocuous. And 99.99% of the time, the change is not a problem. But sometimes those small changes can trigger a massive outage."
"One of the essential features of AWS AppConfig is to deploy feature flags safely using gradual deployments. You might release a feature to 10% of users, then 20%, then 50% over several minutes and hours, monitoring system health at each stage. This approach dramatically reduces the scope of potential impact compared to an all-at-once release."
AWS AppConfig enables teams to adjust software behavior in production without code deployments through feature flags and dynamic configuration, allowing controlled feature releases and instant rollbacks. However, teams often underestimate the risks of configuration changes, which can trigger major outages despite appearing minor. Recent well-publicized outages resulted from configuration changes. Gradual deployments and monitoring serve as critical safety guardrails. Releasing features incrementally to increasing user percentages while monitoring system health reduces potential impact compared to all-at-once releases. AWS AppConfig provides gradual deployment and rollback capabilities, while New Relic excels at observability. Connecting these systems in automated workflows previously required custom code and infrastructure.
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