"Kraken's Chief Security Officer Nick Percoco confirmed that the exchange will not pay extortion demands, emphasizing that customer funds were never at risk and core systems were secure."
"The incidents trace back to two separate cases of insider access, with the first occurring in February 2025 when a video showed unauthorized access to client support systems."
"Across both incidents, approximately 2,000 client accounts were potentially exposed, which represents only 0.02% of Kraken's total user base."
Kraken confirmed an extortion attempt by a criminal group demanding ransom for videos of its internal support systems. Chief Security Officer Nick Percoco stated that Kraken's core systems were not breached and customer funds were secure. Two insider incidents in February 2025 and early 2026 exposed limited support data from about 2,000 accounts, representing 0.02% of users. Kraken is working with federal law enforcement and believes there is sufficient evidence for arrests related to these incidents.
Read at news.bitcoin.com
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