Daniel Linley, a tennis instructor in California, is suing Waymo after one of its driverless cars malfunctioned, driving away with his tennis equipment. Linley was unable to access the trunk to retrieve his belongings, and while he contacted customer service for help, the vehicle left. After unsuccessful attempts to get reimbursed, Linley filed a police report and is pursuing the maximum $12,500 in damages in small claims court, citing significant losses as he cannot conduct lessons without his gear.
Linley claimed he made several unsuccessful attempts to contact Waymo to be reimbursed before he filed a police report in early April. He is seeking $12,500 in damages.
Waymo’s Support Team operates with the goal of reuniting riders and their forgotten items. However, passenger safety has raised concerns with recent malfunctions.
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