"Owners of some Jeep Wrangler 4xe hybrids have been left stranded after installing an over-the-air software update this weekend. The automaker pushed out a telematics update for the Uconnect infotainment system that evidently wasn't ready, resulting in cars losing power while driving and then becoming stranded. Stranded Jeep owners have been detailing their experiences in forum and Reddit posts, as well as on YouTube. The buggy update doesn't appear to brick the car immediately. Instead, the failure appears to occur while driving-a far more serious"
"For some, this happened close to home and at low speed, but others claim to have experienced a powertrain failure at highway speeds. Jeep pulled the update after reports of problems, but the software had already downloaded to many owners' cars by then. A member of Stellantis' social engagement team told 4xe owners at a Jeep forum to ignore the update pop-up if they haven't installed it yet."
A telematics update for the Uconnect infotainment system caused some Jeep Wrangler 4xe hybrids to lose power while driving, leaving owners stranded. The failure often occurred while driving rather than immediately after installation, with incidents reported at low speeds and at highway speeds. Owners documented experiences on forums, Reddit and YouTube. Jeep pulled the update after reports but many vehicles had already downloaded the software. Stellantis' social engagement team advised owners to ignore the update pop-up if not yet installed and to avoid hybrid or electric modes if already updated and not yet experiencing failure. Jeep released a fix yesterday.
Read at Ars Technica
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