A recent survey by CarHireExcess.ie reveals that nearly 20% of car rental customers encounter unexpected damage or are pressured into purchasing additional insurance at rental desks. The study emphasizes the prevalence of 'hard sell' tactics used by agents, with 16% of respondents reporting they were coerced into opting for larger vehicles or extra cover. Many respondents were also unaware of the necessity to note down existing damages, contradicting expert advice. This highlights the importance of preparation and diligence when hiring cars to avoid financial pitfalls and misunderstanding with rental companies.
Research highlights that nearly 20% of car renters face unexpected damage claims and pressure to purchase unnecessary insurance at rental desks.
A significant number of those who hire cars experience 'hard sell' tactics at the rental desk, leading to potentially unnecessary purchases.
Experts advise documenting vehicle damage promptly upon pick-up to prevent disputes over damage charges that may arise later.
The findings suggest a growing need for customers to prepare before renting cars to avoid being misled by sales tactics.
Collection
[
|
...
]