"The baby starts to cry and is becoming really upset. It was a cold winter morning. She's in there by herself! No success! They couldn't give me any other alternatives on how to access the car. Nothing."
"Many newer, luxury EVs, including the Lyriq, solely come with a battery-powered, digital key in place of the traditional key. General Motors' in-vehicle safety and support service, OnStar, unsuccessfully tried to unlock the car remotely, and the service was unable to offer other solutions on how to access the car."
"After calling 911 and considering breaking a window, the family learned via ChatGPT that a physical key is hidden inside the key fob in the Lyriq, which can be accessed through the rear hatch. They then opened the trunk and retrieved the baby after about 27 minutes."
An Antioch family's 2024 Cadillac Lyriq experienced a complete power loss due to a faulty 12-volt battery, trapping a 12-month-old infant inside the vehicle. Electronic door handles failed to deploy, the key fob proved ineffective, and the Cadillac mobile app could not regain access. General Motors' OnStar service was unable to unlock the car remotely or provide alternative solutions. Many newer luxury EVs, including the Lyriq, rely solely on battery-powered digital keys rather than traditional physical keys. After nearly 30 minutes, the family discovered through ChatGPT that a physical metal key was hidden inside the key fob, accessible through the rear hatch. They retrieved the child from the trunk after approximately 27 minutes of being trapped.
Read at sfist.com
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