
"On this occasion, the clerk was satisfied, signed the form, so Phil completed the requisite forms, scooped up his tools and keys, and headed to his next job. At his next job, Phil pulled out some keys, tried them in the resident ATM, and was surprised when none of them worked. He therefore looked in his toolbox, and saw more keys."
""Then it hit me," he told Who, Me? "I kept the keys from the bank branch I just visited." Phil immediately called his dispatcher and confessed. "A couple of minutes later both my personal phone and the company phone start ringing," Phil said. "The boss wanted to know where I was, if I had stopped anywhere, if anyone else had seen the keys. And could I send a photo of the keys?""
"Phil tried to comply but was swiftly told to just stop work and return to the branch he visited earlier. "I arrived to see locksmiths changing locks, and security guards waiting to see me," he told Who, Me? He happily handed over the keys and - fearing the worst - tried to explain the incident was an innocent mistake."
Phil, an ATM maintenance technician, completed a simple repair but had extensive paperwork requirements including calling a dispatcher for a code and obtaining a clerk's sign-off. He kept branch ATM keys alongside his master keys. After leaving, he discovered at his next job that the branch keys were missing and realized he had them with him. He called his dispatcher, who alerted management. He was ordered to return; locksmiths were changing locks and security guards awaited him. He handed over the keys and attempted to explain the incident as an innocent mistake.
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