"Delivering a safer TTC means doing the preventive work, said Chow at a news conference held at Spadina Station. "It means more eyes and ears in the transit system and having the right kind of people to answer calls for help." The plan includes hiring additional staff such as provincial offence and community outreach officers to be present at stations, as well as better crisis response training for staff and improvements to security monitoring of TTC stations."
"Some experts are optimistic the changes are a step in the right direction, but also say more systemic shifts are needed. One of the best ways to make people feel safer is to make sure that their transit vehicles are on time, said Andrew Pulsifer, executive director of TTCriders, an advocacy group. "People feel the least safe when they're waiting at a platform or station for transit that's not arriving on time.""
The Toronto Transit Commission is launching a security plan to boost rider safety and confidence across the transit network. The plan adds provincial offence and community outreach officers at stations, expands crisis response training for staff, and strengthens station security monitoring. A separate crisis worker program will operate around the clock on the 'U' portion of Line 1 starting Nov. 15. The TTC will run an ad campaign to increase use of the SafeTTC app for reporting safety concerns. Advocates note that improved on-time service and broader systemic changes are also needed to increase riders' sense of safety.
Read at www.cbc.ca
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