"As the 2025 tax season approaches, Bill Bisson is stuck in tax limbo, still waiting for the Canada Revenue Agency to resolve a $3,471 penalty stemming from his 2023 return a charge he and his tax adviser say is an obvious CRA error. It's frustrating, it has created a lot of stress for me, said Bisson, who lives in Beaver Bank, N.S., just outside Halifax. It just keeps hanging over my head."
"On its website, the CRA warns of processing delays that could add months to waits for several key services, like certain disputes with the agency, tax adjustments including for the disability tax credit and requests to waive CRA-imposed penalties. Bisson is disputing his penalty because his tax adviser determined it was the result of a CRA error the accidental doubling of one of his income slips when the agency assessed his 2023 taxes. I've done nothing wrong, said Bisson. I submitted all my taxes."
The Canada Revenue Agency is experiencing processing delays that are extending waits for disputes, tax adjustments, disability tax credit reviews, and penalty waiver requests. Bill Bisson is contesting a $3,471 penalty that his tax adviser says resulted from a CRA error that doubled an income slip on his 2023 assessment. An adviser filed a waiver request in March 2025. The CRA aims to resolve such cases within six months but warns current waits could reach 12 months or longer. Bisson has waited ten months and the disputed penalty has grown to $3,836 due to interest, causing significant stress.
Read at www.cbc.ca
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