"Bradley is a cancer survivor. When her doctor retired in 2017, she turned to the province's centralized waitlist, Health Care Connect (HCC), to find a new primary care provider. Two years later she was placed with a physician about 140 kilometres away in Kemptville, but when that doctor dropped half their roster a few months ago Bradley found herself back on the waitlist and losing faith in the system."
"The HCC is supposed to be a centralized list of all Ontarians searching for a family doctor or nurse practitioner. When a spot at a nearby clinic opens up, the next registrant on the list is supposed to fill it. In Ottawa and Kingston, however, clinics have been managing their own rosters, sometimes drawing hundreds of hopeful patients desperate to get their foot in the door."
Anne Bradley, a cancer survivor in Kingston, Ont., has repeatedly searched for a new family doctor after her physician retired in 2017. She registered with Health Care Connect (HCC) but was placed far from home and later returned to the waitlist when that doctor reduced their roster. Many clinics in Ottawa and Kingston have been managing their own patient rosters and running local queues, rather than drawing from HCC. Clinics sometimes attract hundreds of hopeful patients to claim a spot. Jess Rogers of the Association of Family Health Teams of Ontario said a centralized list is feasible but that better communication between the province and clinics is needed.
Read at www.cbc.ca
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