""The offices will act as an additional way to help families get answers on broader community concerns, as well as contentious or complex issues that need to be escalated after speaking with the school," the news ministry said."
"The "student and family support offices" are part of an ongoing effort to overhaul "an outdated school board governance model," Minister Paul Calandra stated in the release."
""[They] will give families clear answers and timely solutions when it comes to their child's education," Calandra added."
Ontario's Ministry of Education is mandating the creation of student and family support offices across all school boards to address parent-raised issues with educators. Five school boards already under provincial supervision must open offices by January, with details posted by Jan. 19. Remaining boards must establish offices by Sept. 1, 2026. Each office must be led by a supervisor, acknowledge inquiries within two business days, and aim to respond within five business days. The offices are intended to resolve broader community concerns and escalate contentious or complex issues. The government is also fast-tracking legislation to make it easier to place boards under supervision.
Read at www.cbc.ca
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