The Navigator Program at St. Michael's Hospital aids unhoused individuals in accessing health care, which can be particularly difficult without a stable address or support system. Aleman, a homeless outreach counsellor, escorts her 82-year-old client to a dentist appointment, displaying warmth and understanding. The client recently experienced homelessness after being discharged from the hospital following a COVID-19 admission. Without the Navigator’s assistance, the client expresses uncertainty about her health and living situation, emphasizing the program's critical role in securing shelter and managing health care needs.
Aleman, a homeless outreach counsellor at St. Michael's Hospital, actively supports unhoused individuals by guiding them through a health-care system often complex for those without stable housing.
Aleman's client, having experienced recent homelessness, expressed gratitude for the Navigator Program, which intervened post-discharge to secure shelter and health care, significantly affecting her well-being.
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