"We did not ship to the United States for nearly three months,"
"a huge impact on our business because nearly 50 per cent of our business comes from the U.S."
"We are working so hard to stay above water,"
"To expect people who are running a small business that are juggling a million different things to know everything there is to know about exporting is so unrealistic."
An executive order ended the nearly century-old de minimis exemption, removing duty-free entry to the United States for international packages valued under $800. Canadian online retailers face a choice: pay higher customs and brokerage fees on low-value shipments or restrict shipping to US customers. Some businesses paused US shipments, causing substantial revenue losses when nearly half of sales came from American shoppers. Options include embedding duties in checkout prices or having US buyers pay duties on delivery, but those approaches risk deterring customers. Higher shipping and compliance costs compound pressure on small businesses during the critical holiday sales period.
Read at www.cbc.ca
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