""They're angry, and it sets everything the wrong tone for hospitality, for the merchants," said Pat Townsley, who owns Creekside Pizza and Taproom. "People come in pissed off and it's just not great.""
""We're off Monday through Thursday $1,000 a day," he said."
""It's just hard for them to manipulate, they don't quite get it," he said. "Because you have to go online or go to the kiosk and there aren't that many kiosks around.""
A $1.50-per-hour pay-to-park system was installed along San Anselmo's main commercial corridor, converting formerly free parking into paid spaces. Business owners report decreased customer visits and measurable revenue declines, with some estimating about $1,000 less per weekday. Payment requires using credit-card kiosks or an app, creating confusion and added steps for customers. Senior residents struggle with the technology and limited kiosk availability, leading merchants to assist them. Merchant frustration has produced calls for removal or revision, and some local officials appear open to considering changes.
Read at ABC7 San Francisco
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