"This event was my responsibility, and it was avoidable,"
"There is no one that feels worse about this than I, and my team do,"
"I was surprised and concerned, because it happened again,"
"If we determine, as an agency, we need additional outside expertise, we will go get that outside expertise to just double down on making sure we do not put the Bay Area and BART in this position again,"
At a BART board meeting in Oakland, executives faced criticism following a systemwide outage linked to planned network work. Assistant General Manager Sylvia Lamb accepted responsibility, calling the outage avoidable after a cable move between switches triggered a rapid loss of network connectivity and a "network storm." The outage was the second systemwide incident in four months and the third since 2019. Directors demanded accountability and consideration of hiring outside expertise to prevent future failures. General Manager Robert Powers acknowledged concern and said the agency will seek external help if needed. Executives also referenced an unrelated Transbay Tube smoke incident under investigation.
Read at ABC7 San Francisco
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