
"83% of business leaders believe the workplace directly impacts organizational performance, many say execution continues to lag behind ambition."
"The report highlights an opportunity for organizations to more closely connect how the workplace is managed, measured, and experienced with broader business and asset outcomes. For facility management and corporate real estate (CRE) leaders, this represents a shift toward more integrated, performance-oriented approaches."
"Cost control remains at the center of that decision-making. Many organizations are working to balance efficiency goals with investments that support experience and performance outcomes - a dynamic that can be complex to navigate across portfolios and operating models. This can create a missed opportunity: buildings optimized for efficiency, but not always for performance."
""Cost discipline remains essential, and organizations are right to stay focused on it," adds Quick. "The opportunity is in how that discipline is applied - connecting operational decisions more directly to employee experience, tenant demand and long-term asset performance.""
Many organizations face pressure to make workplaces more productive, adaptable, and employee-friendly, yet workplace strategy execution often lags behind ambition. A 2026 facilities management outlook report based on nearly 3,000 leaders across 28 countries and 24 industries finds that 83% of business leaders believe the workplace directly affects organizational performance. Rising expectations include workplace experience, operational efficiency, and data-driven decision-making. Organizations are encouraged to connect how workplaces are managed, measured, and experienced with broader business and asset outcomes. Cost control remains central, but efficiency optimization can miss performance needs. The workplace can act as a connective layer between operations and asset strategy by translating service delivery into measurable outcomes for occupiers and investors.
#facilities-management #workplace-experience #corporate-real-estate-cre #operational-efficiency #data-driven-decision-making
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