ServiceNow goes after the mid-market with its AI-based Core Business Suite
Briefly

ServiceNow unveiled its new Core Business Suite during Knowledge 2025, focusing on AI solutions that streamline key business processes like HR, procurement, finance, and more. This suite connects employees, suppliers, systems, and data, enabling mid-market organizations to implement efficiently. Aiming for rapid deployment in weeks, it addresses the need for integrated approaches in AI adoption. As IDC predicts a significant increase in AI spending, ServiceNow is poised to attract more customers by targeting mid-market clients, refining its outreach to organizations with up to 5,000 employees, adapting to regional definitions of mid-market.
The new Core Business Suite offers an integrated approach enabling organizations to improve business processes quickly and easily with AI.
To succeed in an AI-first world, companies must connect critical workflows and empower teams across every function.
ServiceNow aims to attract more customers and is now focusing on the mid-market, referring to organizations with up to 5,000 employees.
67 percent of the estimated $227 billion in AI spending in 2025 will come from companies looking to integrate AI into their core processes.
Read at Techzine Global
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