
"Stubborn subordinates are afraid that receiving assistance will somehow jeopardize their job. As a result, stubborn subordinates chronically botch up their assignments. They persist in doing something that may be wrong because they will not ask first for more information or support. They cannot understand that it is actually smart to get help, and their poor judgment in stubbornly insisting that they go it alone results in unnecessarily inept performance."
"The boss is so nice to me, and I hate to disappoint her. But sometimes I can't figure out what she expects me to do, especially on jobs I haven't handled before. Sometimes I fake it, and it turns out okay. Other times, it's a mess. But if I ask the boss for more explanation or for somebody to help me, then she will know I'm not as good as she thought I was. She will send me back to my old department."
Some subordinates stubbornly refuse help and stick to old procedures despite better methods, often because pride or fear makes them avoid asking. Fear of appearing incompetent can lead them to botch assignments and waste time. The leadership goal is to bolster the subordinate's self-concept so they feel secure enough to ask for help early. Use a firm yet gentle approach: protect the employee’s ego, clarify expectations, demonstrate tasks when needed, and show how asking for guidance can still let them contribute to solutions. Reduce vulnerability so the subordinate will open up and accept assistance.
Read at Psychology Today
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