
""heading towards $2 billion""
""one of the most advanced and competitive industries on the planet""
""We're beginning to see clear signs that AI investment is starting to translate into tangible financial gains,""
""The banks in our top 10 are in pole position to see their efforts come to fruition.""
JPMorgan Chase retained the top AI maturity position for a third consecutive year, ranking first in Innovation, Leadership and Transparency. Capital One placed second and led the field in AI Talent. Royal Bank of Canada ranked third. The benchmarking evaluated 50 global financial institutions using more than 70 indicators drawn from millions of data points. The top 10 banks are improving AI maturity 2.3 times faster year-on-year than the rest. Banks are recording measurable AI results across operations, risk management and customer services. Eight major lenders report group-level AI ROI estimates, while no UK banks have disclosed such figures.
Read at Business Matters
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