The user encounters multiple error messages when attempting to create a new project in Adobe Captivate, indicating issues with the cache folder creation. It seems Captivate defaults to a non-existent drive (D:), preventing any projects from being created. The attempt to access preferences triggers another unexpected error message, leading to a crash, with the application's error report prompting a restart. The situation highlights potential configuration problems with the software's file management.
Failed to create Cache folder: Falling back to the default locationCaptivate Cache followed by: Failed to create default project cache folder: falling back to %temp%.
Thinking Captivate is trying to create a cache in a non-existent location (I neither have a second physical drive lettered D nor a network drive mapped to D).
An unexpected error has occurred, which may cause Captivate to behave unexpectedly. You can restart Captivate with backed-up project.
As soon as I click [OK], the Error Report for 'Adobe Captivate' dialog appears and Captivate crashes back to the Windows 11 Enterprise desktop.
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