"At Bush Intercontinental, nearly 40% of TSA workers did not show up for work, compared to 11% nationally. This high callout rate has led to severe delays."
"The airport has served over 48.4 million passengers in 2024, making it much busier than Hobby Airport, which served 14.6 million passengers."
"Jim Szczesniak, director of aviation for the Houston Airport System, noted that only between a third and 50% of TSA checkpoint lanes are currently operational."
"Union officials attribute the high callout rates to economic challenges faced by TSA workers, which have been particularly pronounced in Houston."
Bush Intercontinental Airport is experiencing significant security delays, with wait times reaching four hours. The Transportation Security Administration (TSA) is facing a high callout rate, with nearly 40% of workers absent. Contributing factors include economic challenges for TSA employees, increased passenger traffic, and a busy tourism month. While national callout rates are around 11%, Houston's rates are much higher, impacting operations at both Bush Intercontinental and Hobby Airport. Only a fraction of TSA lanes are operational, exacerbating the situation.
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