""Too many AI efforts amount to random acts of automation that never scale or deliver real value," said Gerrit Kazmaier, president of product & technology at Workday. "The barrier of self-building AI on legacy systems and closed platforms is simply too high." Workday claims that its approach is different because it integrates AI agents directly into workflows, transforming processes to deliver concrete business results."
"New specialized agents are being introduced for HR, finance, and specific industries or processes. The agents are designed to automate complex business processes, making it easier to perform performance reviews, workforce planning, and financial closing. This announcement follows disappointing results from AI investments in the market. An MIT study reveals that, despite spending billions on AI last year, only 5% of organizations have actually achieved a return on their investment."
Workday expanded its Illuminate AI platform with new specialized agents for HR, finance, and specific industries to automate complex business processes. The agents aim to simplify tasks such as performance reviews, workforce planning, and financial closing. New HR agents include Business Process Copilot, Case Agent, Document Intelligence for Contingent Labor Agent, Employee Sentiment Agent, Job Architecture Agent, and Performance Agent. Finance agents are designed to streamline reconciliation, testing, and planning. An MIT study found that despite billions spent on AI last year, only 5% of organizations achieved a return on investment. Workday asserts that integrating AI agents directly into workflows can transform processes and deliver concrete business results.
Read at Techzine Global
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