"The development and deployment of AI across industries has been one of the year's defining stories, marked by soaring market valuations, rapid data-center buildouts and nonstop corporate experimentation. But there is a soft underbelly of the AI boom, a deep sense of unease about the employment effects of the technology and a lack of understanding of the benefits to the average consumer."
"The 2025 Edelman Trust Barometer Flash Poll: Trust and Artificial Intelligence at a Crossroads, conducted across five nations (Brazil, China, Germany, UK, U.S.), released today, shows that trust in AI is at an inflection point. In fact, in the three developed markets surveyed, acceptance of AI is linked to trust, an average of a hundred-point swing in attitude from those who distrust and reject to those who trust and embrace the technology."
AI adoption has accelerated market activity, data-center construction and corporate experimentation while generating concerns about job impacts and unclear consumer benefits. A five-nation poll across Brazil, China, Germany, the UK and the U.S. shows trust in AI at an inflection point and links acceptance to trust with a roughly hundred-point swing in developed markets. Four major trust divides emerge: geography (developing markets more enthusiastic), industry (tech and financial services more embracing; education, food and transportation more rejecting), income (mass-class fears of being left behind) and age (younger cohorts most supportive).
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