
"Before I joined NHSE I spent just over a year and a half as Head of Software Engineering at the British Government's Incubator for AI, which was first attached directly to Number 10, and latterly to the Government Digital Service. At i.AI we sought to build AI-powered services from the centre, and also to partner with other Government departments to help with their problems."
"And before that I worked on a national teacher recruitment programme for the Department for Education. Before that I worked in startups and did various other things. Now I pitched this talk to Mark [Dalgarno, who runs the conference] early on in the summer. Of course, at the speed of change we've seen lately, AI-in-software-development content tends to age quickly and badly. But I'm going to try to give you something of lasting value by talking about people, not machines. Let's begin."
The CTO for the Digital Prevention Services Portfolio at NHS England leads roughly 600 people within a large and complex organisation. Prior roles include Head of Software Engineering at the British Government's Incubator for AI (initially attached to Number 10, later to the Government Digital Service), work on a national teacher recruitment programme at the Department for Education, and experience in startups. The approach prioritizes building AI-powered services with government partners and emphasizes human-centered practice. AI-in-software-development content ages quickly amid rapid change, and discourse often treats adoption as inevitable with quality seen as the main barrier.
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