"to break through language barriers and offer more natural interactions. With the latest OpenAI models including GPT-5.2, ServiceNow will unlock a new class of AI-powered automation for the world's largest companies."
"the deeper integration with OpenAI reflects both customer demand and a rapid inflection point in AI capabilities. As AI model releases accelerate, large enterprises need help keeping their workflows aligned with the latest innovations."
"are looking to move beyond AI experimentation to deployment at scale - into workflows that are secure, scalable, and designed to deliver measurable outcomes. Through our AI Control Tower and work like our co-innovation with OpenAI, partnerships with Nvidia, Anthropic and others, we meet those needs."
ServiceNow signed a multiyear agreement with OpenAI to accelerate enterprise AI outcomes. ServiceNow intends to build direct speech-to-speech technology using OpenAI models to break language barriers and enable more natural interactions. Integration with GPT-5.2 aims to unlock a new class of AI-powered automation for large enterprises. ServiceNow will continue offering proprietary models alongside frontier models, providing choice for Now Assist workflows. The integration focuses on aligning workflows with accelerating model releases and enabling secure, scalable deployments that deliver measurable outcomes. Collaborations with partners such as Nvidia and Anthropic will support broader AI control and deployment capabilities.
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