ServiceNow and Nvidia say their new open-source model is built for security - here's why

"If you're new here, agents are AI systems that can access an array of digital tools and perform multistep tasks with little to no direct human oversight. In a press release, ServiceNow said that Apriel 2.0 blends "enhanced reasoning" with multimodal input capabilities (meaning it can process text, audio, images, and other data formats), and that it "matches the reasoning and accuracy of much larger models at a fraction of the size.""

"Apriel 2.0 is the successor to the Apriel Nemotron 15B, another open-source, enterprise-facing model that debuted earlier this year. It's built upon Nvidia's Nemotron open model architecture, meaning developers can access its underlying code to build their own agents on top of it. It also operates within the ServiceNow AI Platform, allowing current ServiceNow customers to transfer their current data governance policies into the new model."

""The model will run within ServiceNow's secure, compliance-certified infrastructure," Joe Davis, Executive Vice President, Platform Engineering and AI, told ZDNET. "Because it will be embedded in [Now LLM], Apriel 2.0 will automatically inherit each organization's existing permissions and audit trails, ensuring AI outputs stay within the same policies that already govern their business."

ServiceNow and Nvidia launched Apriel 2.0, an open-source, enterprise-focused AI model designed to build custom agents and enhance security. Apriel 2.0 combines enhanced reasoning with multimodal input capabilities, processing text, audio, images, and other data while matching the reasoning and accuracy of much larger models at a fraction of the size. Apriel 2.0 succeeds the Apriel Nemotron 15B and is built on Nvidia's Nemotron open model architecture, giving developers access to underlying code to create agents. The model runs within ServiceNow's secure, compliance-certified infrastructure and inherits existing permissions, audit trails, and data governance policies. Many businesses report limited AI ROI despite widespread hype.

Read at ZDNET